Engage With YOUR Members
Where Analytics Meets Members
Engage With YOUR Members
Where Analytics Meets Members
Engage With YOUR Members
Where Analytics Meets Members

Custom Solutions & Insights

AXYM™ is the intersection of insight and foresight where credit unions can predict, with a high degree of confidence, a member’s next financial purchase. Satori Consulting Inc. has been building analytical models and providing strategy as well as consultations to credit unions since 2004. With a strong understanding of the intricacies of many core banking systems such as DNA, Fiserv, and RFS, AXYM™ is Satori’s proprietary Predictive Analytics Solution for all credit unions.

AXYM™ helps credit unions effectively analyze and strategically leverage member data to build relationships that last a lifetime.

AXYM™ Predictive Segmentation

AXYM™ builds Predictive Segmentation models tailored specifically for your credit union. Leveraging over 15 years of data modeling experience and working specifically with credit unions, we formulate segments that are customized and specific to the behaviors and uniqueness of your members.

Our two main proprietary measures are Member Engagement and Member Future Buying Potential. In other words, focusing on both sides of the equation by deepening member relationships and engagement with the credit union, and growing the member share of wallet. A winning combination that is powerful, predictive and personalized.

AXYM™ Key Outputs That Drive ROI

Where are you on YOUR analytics journey?

value difficulty graph

Choose With Confidence

With over 15 years of hands-on experience with all banking systems and the knowledge gained by working intimately with over 100 credit unions, Satori is well equipped to help you solve your biggest problems. Whether it is growth, retention, sales, or process driven, our proprietary systems and consultative approach will support your vision and commitment to delivering outstanding customer service.

AXYM™ Attrition

65-85%

Prediction Accuracy

AXYM™ Attrition helps you predict member attrition before it happens, so that you can be proactive in tackling membership churn. Analyzing the member behavior, transactions, demographics data, and usage patterns, AXYM™ Attrition converts structured and unstructured data/information into meaningful insights that predict, with a 65-85% accuracy, which members are likely to leave 4 months into the future.

Not convinced that closing the backdoor is important? Here are 5 compelling reasons:

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On average, credit unions have a 1 to 1 ratio of new to closed members
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According to Forrester.com, it costs 5 times more to acquire new customers than it does to keep an existing one
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They leave without being seen – only 28% of members use the branch as their main channel
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It will cost you 16 times more to bring a new customer up to the same level as an existing customer
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Only 57% of members are using credit unions as their main financial institution

Knowledge is Power
The AXYM™ suite of products are designed to be used unilaterally, however, using them in tandem will yield even stronger results. Imagine knowing that one of your highly growable, highly engaged members is likely to leave in the next few months. What action would you take? The saying “knowledge is power” has never been so true and AXYM™ gives you the power to be proactive and confident in your conversations with your members.

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Let’s Get Started!

Contact us and let’s make change happen

Let’s Get Started!

Contact us and let’s make change happen

About Satori Consulting Inc.

Satori Consulting Inc. is a leading Canadian owned business management consulting and leadership development firm, based in Dundas, Ontario. Being based in Ontario works well for our team, but we are also national and global in scope, providing management consulting services from coast to coast within Canada and internationally.

We bring a unique, cross-disciplinary approach to our clients’ challenges, ensuring the right balance of expertise, real world experience, and best practices in business analytics, strategic planning, board governance, organizational effectiveness, executive coaching, executive recruitment and leadership development.

Providing expertise in credit union consulting, insurance industry knowledge, academia (coaching and teaching), general business management solutions, leadership development and team building – Satori Consulting Inc. offers all Everything DiSC® products along with many other personality assessments. SCI is passionate about management consulting and partnering with clients that want change.